Rebuilt and hardened compromised systems, including Domain Controllers.Installed real-time monitoring, detection, and response agents.Scanned for identified Indicators of Compromise (IOCs).We also implemented the below immediate measures to the Health & Care environment: Once our teams were able to contain the threat, we promptly began rebuilding and restoring impacted products and systems in a separate, secure, and new environment. However, by taking this action, our customers lost access to Health and Care platforms, as well as a limited number of non-health and care environments and services, such as eFinancials. This action also prevented any further threat actor activity within the environment. Upon first detecting suspicious activity, our security team promptly disconnected the entire Health and Care environment to contain the threat and limit encryption to a small number of systems. We expect to have a formal forensic report completed in the coming weeks, which will be available upon request to our customers. The forensics are very nearly completed and at this stage, it is highly unlikely there will be additional findings. We are happy to share additional Indicators of Compromise (IOCs) with Advanced customers upon request. Our threat intelligence and forensic firms have confirmed that the malware strain used in this attack was LockBit 3.0. Immediately prior to encrypting systems, the threat actor copied and exfiltrated a limited amount of data. During the initial logon session, the attacker moved laterally in Advanced’s Health and Care environment and escalated privileges, enabling them to conduct reconnaissance, and deploy encryption malware. The earliest evidence of threat actor activity identified on the Advanced network was on 2 August 2022 and the most recent date of activity is 4 August 2022.The threat actor initially accessed the Advanced network using legitimate third-party credentials to establish a remote desktop (RDP) session to the Staffplan Citrix server. Protect your infrastructure and your dataĪ range of solutions, designed with clinical experts, that support health and care professionals across the UK.Ī range of products that deliver security, agility, accuracy, 24/7 system access and fast communication.Īccess your key data, monitor, communicate whether you’re in the classroom or teaching remotely - and ultimately create more contact time.įlexible solutions that help third sector organisations deliver vital services and extraordinary outcomes.Ī suite of HR, Finance, Payroll and Timekeeping solutions.Ī suite of ticket management and e-commerce software for the UK and international sports industry.įacilitate your organisation’s positive impact on community by empowering both your back-office and frontline services.īelow please find information summarising Advanced’s current understanding of the recent cybersecurity incident and the actions the Company has taken and continues to take in response. Specialist teams dynamically working to resolve your requestsĪ single point of accountability for managing your suppliersĮxpert service keeping your business secure and moving forward. Secure, highly available, virtualised environments with forecastable and controlled costs.Įnhance your workplace experience with specialist support Helping you free up internal resources to focus on your businessĮnsuring your services keep running despite disruptionįacilitating optimum delivery of IT Services OUR INSIGHTS Annual Business Trends Report 2022Įnable a secure remote desktop experience from virtually anywhereĪ secure and flexible environment dedicated to your organisation. Restoring economic viability with private and public partnershipsĬomplete Care Business Management Software Read about lessons learned during the P word. The complete solution for organisations with field-based operations Retaining customer orientated service OUR INSIGHTS Intelligent field service management
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